Royal Villas Resort

Location. In middle of Golden Zone on the beach. Excellent. Staff amazing: big shout out to Marcos, Artherudo, the two separate shift barmen genuinely hilarious and of course, The Big Book of Fishing!(?) All staff were great at making you feel welcome even though Spanish was not my first language. I didn't forget to tip these guys as they worked hard and definitely deserved it. Room spacious, clean, comfortable well serviced, Aircon, TV and kitchenette worked well. Balcony was large and mostly private. WiFi in the studio room was strong signal and consistent. Lifts work well, quiet and efficient. Great communication prior to arrival. Restaurant was good quality in choice and cuisine.

Exceptional, as always. The doormen and staff are welcoming, friendly and well mannered. The staff always helps and makes us feel at home. The cleaning ladies take pride in their work and are very helpful as well. The entire staff is very knowledgeable and informative of Mazatlan and it's activities. The staff always stores our luggage for a few hours even after we check out. No rush, no hassle. We've stayed in over 20 different resorts in Mazatlan through out the years and this is one of our favorite spots in all of Mazatlan. The rooms are adequate and the location is centrally located with quick access to all necessities and shopping as well.

This place exceeded. This place was amazing… all the staff there are so nice and friendly from the front desk, bar staff pool staff, buffet staff, bellboy staff house keeping we’re all so nice . We are a family of five with three little ones. It’s a parents mom dream resort it meets all of a moms worries… we are definitely coming here again and we can’t wait… the pool was amazing and clean plenty of lounge chairs . I do wish the jacuzzi was heated.. but not a big deal for us….the food at the buffet was amazing and the food options at the pool as well. This place does not disappoint. The location is perfect as well…

Location. Beach right outside the back of the hotel. Food available right in front of the hotel. Food from bar at good price and delicious.

The staff was absolutely unbelievably amazing, they really are the ones who make this a wonderful place to stay. From Rita the housekeeper, to Jaime at the pool, Marcos one of the "bell hops", Arturo at the boutique and Lupita and Dora at the front desk. I don't recall everyone's names but absolutely without exception EVERYONE who works there is so so nice, professional and accommodating beyond belief.