Royal Villas Resort

Exceptional, as always. The doormen and staff are welcoming, friendly and well mannered. The staff always helps and makes us feel at home. The cleaning ladies take pride in their work and are very helpful as well. The entire staff is very knowledgeable and informative of Mazatlan and it's activities. The staff always stores our luggage for a few hours even after we check out. No rush, no hassle. We've stayed in over 20 different resorts in Mazatlan through out the years and this is one of our favorite spots in all of Mazatlan. The rooms are adequate and the location is centrally located with quick access to all necessities and shopping as well.

The staff was absolutely unbelievably amazing, they really are the ones who make this a wonderful place to stay. From Rita the housekeeper, to Jaime at the pool, Marcos one of the "bell hops", Arturo at the boutique and Lupita and Dora at the front desk. I don't recall everyone's names but absolutely without exception EVERYONE who works there is so so nice, professional and accommodating beyond belief.

There is so many things we loved about Royal Villas for starters the staff everybody was so amazing a huge shout out to Jaime at the pool who was just a ray of sunshine, Marco who helped us get where we needed to go every time, the ladies who helped book are tours and of course the lovely ladies who gave me the most amazing massages. Location was perfect the beach was beautiful we were close enough to get anywhere we need to be loved every minute of it.

Staff was friendly and attentive. Food at the pool was good. Location was great. We had an ocean view. We enjoyed having a full kitchen. The room was big, very comfortable for a family of 5. Two full restrooms made getting ready easier.

Staff excellent in all aspects of service. View from room and having a balcony a plus. The workout facility is good, and for cardio, the beach is off the pool deck. Pool service and bar were spot on. Room extremely clean and cleaning service on point. What did I like? The entire time at the resort and the location is perfect with reasturants and local store nearby.